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1. Shipping & Delivery

We are proud to offer international shipping services worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

 

2. Do You Ship Worldwide?

Yes. We provide free shipping worldwide. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

 

3. What About Customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country. We would like to advise you to contact your customs office for specific amounts and percentages as each country or state has its own threshold after which the tax will be applied.

 

4. How Long Does Shipping Take?

Shipping time varies by location as our orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please refer to below shipping & delivery table for an estimated delivery;

LocationEstimated Shipping Time
United States10-18 Days
Canada, Europe10-18 Days
Australia, New Zealand10-18 Days
United Kingdom10-18 Days
Switzerland10-18 Days
Mexico, Central America, South America, Asia15-25 Days


*The above is only estimated and may take a shorter or longer time to arrive due to the popularity and demand each of our products.

The tracking number will usually be track able on the respective courier website 1-3 business days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become track able while they are being logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.

 

5. APO/FPO/DPO Shipping

Shipping destinations which contain a PO Box or APO/FPO/DPO address can not be shipped by either DHL or USPS.

 

6. Order Processing Information

Orders are processed pending stock availability and payment/credit verification. Orders placed on Friday after 6 PM US CST (US Central Standard Time) will begin processing on the following Monday. Catz Loverz will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. The delivery time does not include Sundays or Public Holidays.

 

7. How About Shipping Cost?

We provide free premium shipping to all of our products.

 

8. Do You Provide Tracking Information?

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

 

9. Shipment Tracking

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

 

10. Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

 

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